Our Programs

Emergency Relief

Emergency Relief Program (ER)

Emergency Relief (ER) provides financial and/or material support to meet the immediate needs of individuals and families, who are in financial crisis due to an unforeseen circumstance.

Please be aware that making an application for ER does not guarantee a payment will be made. Applications are reviewed on a case-to-case basis which includes the prioritising of needs within budget constraints.

Help to get back on track

The financial impact of an unexpected situation occurring can be very stressful. The good news is there are steps you can take yourself to relieve the financial pressure. Visit our Need More page and click on Financial Assistance for links to further advice and support.

If you think you may be eligible for ER and are already working with a service, then please speak with your service worker about making an application. If you are not already working with a service and would like to talk to someone about eligibility and support options, please call the GCYS ER Worker on (07 5572 0400) to discuss your situation.

How Have We Helped?

Visit Us In Miami

please call before visiting.
We are open Monday to Friday (exclusive of public holidays) from 9am to 5pm. Young people are welcome to access our free facilities from 9am to 3pm. Please check in on arrival to access our bathroom, kitchen, laundry, computer & clothing services.

Our Vision, Mission & Values

Our Vision

A Gold Coast city where young people are hopeful about their future valued and supported to realise their full potential.

Our Mission

To be a leading non-profit organisation that supports homeless and disadvantaged young people on the Gold Coast, making long lasting and positive changes through:

  • Information and support
  • housing and tenancy support
  • emergency assistance
Our Values

Social justice is about young people receiving a ‘fair go’ at the opportunities in life. It is about recognising that we are all different and respecting the inclusion and tolerance of all.

The aim of the Gold Coast Youth Service is that young people’s rights are recognised, and that they are consulted in appropriate and meaningful ways and have the opportunity to participate in decision-making that affects their lives.

Get in Touch

Emergency Relief Program

There are many reasons why an individual or family could suddenly find themselves in financial crises. GCYS may be able to help.

If you are struggling with unmanageable debts, it’s important you act quickly – the first step in taking control of the situation is to ask for help.

Visit our Need More page and click on Financial Assistance for an additional list of services that can provide material aid, advice and support to help you manage your debts and get you back on track.

The Emergency Relief program provides financial and/or material support to meet the immediate need of people in financial crises. The program is open to all age groups.

With the outbreak of COVID-19, the GCYS will continue to provide services however, we are asking people to make safe choices to help stop possible transmission. Therefore we are asking people not to come into the service and to call us instead where possible.

YASS Referral

Emergency Relief Program

There are many reasons why an individual or family could suddenly find themselves in financial crises. GCYS may be able to help.

If you are struggling with unmanageable debts, it’s important you act quickly – the first step in taking control of the situation is to ask for help.

Visit our Need More page and click on Financial Assistance for an additional list of services that can provide material aid, advice and support to help you manage your debts and get you back on track.

The Emergency Relief program provides financial and/or material support to meet the immediate need of people in financial crises. The program is open to all age groups.

With the outbreak of COVID-19, the GCYS will continue to provide services however, we are asking people to make safe choices to help stop possible transmission. Therefore we are asking people not to come into the service and to call us instead where possible.