About – GCYS

Meet the GCYS

About Us

Meet The GCYS

Gold Coast Youth Service

Operating on the Gold Coast since 1980, Gold Coast Youth Service is a not for profit, specialist youth support & homelessness organisation. We help all young people and their families in the Gold Coast Region who may be marginalised, disadvantaged or homeless.

Our professional and passionate team is governed by a Committee of Management, who is committed to breaking the cycle of social disadvantage on the Gold Coast. Together we provide a range of services and activities to support our young people towards self-awareness, acceptance, independence and a successful future.

Our History

The Story of GCYS

Gold Coast Youth Service was formed at a public meeting in February 1980 after two Social Work graduates spent two months living in their cars and conducting a survey as to the need for such a service on the Gold Coast.

Originally the main focus of the agency was a street work program of five nights per week. The workers operated from one small room in Surfers Paradise and worked at a hectic pace. In 1989, after receiving a grant from Jupiter’s Casino Community Benefit Trust, GCYS was able to purchase premises in Oak Ave in Miami, in which we still operate today.

GCYS has been Human Services Quality Framework (HSQF) Accredited since 2017.

How Have We Helped?

Thank you for all the help received. Very supportive, understanding. A great service.

Very tidy, welcoming, comfy, helpful, resourceful, positive energy.

Amazing service - kind and compassionate. very grateful.

Having someone to help me step by step was more than I could of asked for. I felt happy & safe with my worker.

The service that was provided to me has been wonderful. I thank GCYS so very much.

Visit Us In Miami

please call before visiting.

We are open Monday to Friday (exclusive of public holidays) from 9am to 5pm. Young people are welcome to access our free facilities from 9am to 3pm. Please check in on arrival to access our bathroom, kitchen, laundry, computer & clothing services.

Our Vision, Mission & Values

Our Vision

A Gold Coast city where young people are hopeful about their future valued and supported to realise their full potential.

Our Mission

To be a leading non-profit organisation that supports homeless and disadvantaged young people on the Gold Coast, making long lasting and positive changes through:

Information and support
housing and tenancy support
emergency assistance

Our Values

Social justice is about young people receiving a ‘fair go’ at the opportunities in life. It is about recognising that we are all different and respecting the inclusion and tolerance of all.

The aim of the Gold Coast Youth Service is that young people’s rights are recognised, and that they are consulted in appropriate and meaningful ways and have the opportunity to participate in decision-making that affects their lives.

GCYS supports the Conventions of the rights of the child and keeping makes a commitment to child safety